IT Support for Law Firms
Built around the two things that matter most in a law office: keeping client information confidential, and keeping the software you rely on running when you need it.
Why law firms need IT support built differently
Client confidentiality isn’t a nice-to-have in a law practice, it’s an ethical obligation. Most state bars, following the American Bar Association’s lead, now expect attorneys to understand the basics of the technology they use to protect client data. A generic IT provider that treats a law firm like any other small office misses that. Document security, access controls tied to specific matters, and backups that hold up if you’re ever asked to produce records all need to be built in from the start, not bolted on after something goes wrong.
What we set up for law firms
- Encrypted email and secure client portals for sharing sensitive documents
- Access controls so staff only see the matters they’re assigned to
- Backups that are tested and verifiable, not just scheduled and forgotten
- Phishing-resistant email security and staff training, since law firms are a known target for wire fraud on trust account transfers
- Support for the practice and case management software you already use, whether that’s Clio, MyCase, or something else
Where we work with law firms
Based in NYC, with the same approach extended to Boston, Philadelphia, Tampa, Orlando, Miami, and West Palm Beach. Day to day support runs remotely wherever you are. See how that works in more detail.
Built for Law Firms
Every industry carries different risk. Here’s what we prioritize for law firms specifically.
- Encrypted email and secure client portals for sharing sensitive documents
- Access controls so staff only see the matters they’re assigned to
- Backups that are tested and verifiable, not just scheduled and forgotten
- Phishing-resistant email security and staff training, since law firms are a known target for wire fraud on trust account transfers
- Support for the practice and case management software you already use, whether that’s Clio, MyCase, or something else
Frequently asked questions
Will you sign an NDA or confidentiality agreement?
Yes. Given the nature of what we’d have access to, a signed confidentiality agreement is standard practice before we start any work.
Can you support cloud-based practice management software?
Yes. We work with whatever platform your firm already runs, and can advise on migration if you’re switching systems.
Do you help prevent wire fraud on trust account transfers?
Yes. Business email compromise targeting trust account wires is a well-documented risk for law firms. We set up email security, verification procedures, and staff training to reduce that exposure.
What’s your response time if a court deadline is at risk and our system goes down?
Active outages get treated as urgent. Most issues get a response within the hour during business hours, and we prioritize anything tied to a deadline.