IT Support for Healthcare Practices
Built around HIPAA compliance, EHR uptime, and keeping patient data secure, without slowing down the people who need access to it fast.
Why healthcare IT is different
A healthcare practice runs on two things at once: patient care can’t stop, and patient data has to stay protected under HIPAA. Those two needs pull in different directions if your IT isn’t set up for it. Ransomware specifically targets healthcare more than most industries, because outages there create pressure to pay fast. Audit logging, encryption, and signed agreements with every vendor who touches patient data aren’t optional extras. They’re the baseline.
What we set up for healthcare practices
- HIPAA-aligned security practices: encryption, access controls, and audit logging
- Signed Business Associate Agreements (BAAs) as standard practice
- Uptime monitoring for the EHR and practice management systems your staff depends on
- Secure remote access for providers who need records outside the office
- Device management for tablets, workstations, and telehealth equipment
- Backup and disaster recovery testing, so a ransomware attempt doesn’t become a data loss event
Where we work with healthcare practices
Based in NYC, with the same approach extended to Boston, Philadelphia, Tampa, Orlando, Miami, and West Palm Beach. Day to day support runs remotely wherever you are. See how that works in more detail.
Built for Healthcare Practices
Every industry carries different risk. Here’s what we prioritize for healthcare practices specifically.
- HIPAA-aligned security practices: encryption, access controls, and audit logging
- Signed Business Associate Agreements (BAAs) as standard practice
- Uptime monitoring for the EHR and practice management systems your staff depends on
- Secure remote access for providers who need records outside the office
- Device management for tablets, workstations, and telehealth equipment
- Backup and disaster recovery testing, so a ransomware attempt doesn’t become a data loss event
Frequently asked questions
Will you sign a Business Associate Agreement (BAA)?
Yes. A signed BAA is standard for any healthcare client, given the nature of the data we’d have access to.
Do you support telehealth platforms?
Yes. We support the video and scheduling platforms most practices already use, and can help evaluate new ones.
How do you handle HIPAA compliance for remote support?
Remote access is encrypted, limited to specific technicians, logged, and closed out when the work is done. Nothing is left open by default.
What happens if there’s a ransomware attack?
Tested backups mean a ransomware attempt is a recovery event, not a payout decision. We build and test that recovery plan before it’s ever needed, not after.