What proper backup looks like
The standard we build to is simple: multiple copies of your data, in more than one place, with at least one copy that ransomware cannot reach. In practice that means an on-site backup for fast restores, an encrypted cloud copy for disasters, and version history so you can go back to before the mistake, whether the mistake happened an hour ago or a month ago.
And then the part almost everyone skips: testing. We restore real files from your backups on a schedule. A backup that has never been restored is not a backup. It is a hope.
How it works
We map what actually matters
Client files, financials, email, that one folder the whole company runs on. We find where your critical data lives, including the stuff sitting only on someone's laptop.
We build the backup system
Local backup for speed, encrypted cloud backup for safety, version history for mistakes. One copy is kept isolated so ransomware that hits your network cannot encrypt the backup too.
Everything runs automatically
No one has to remember anything, swap drives, or click a button. Backups run on schedule, and we get alerted the moment one fails.
We test restores on a schedule
Real files, restored and verified, regularly. You get confirmation each time. This is the step that separates a backup system from a false sense of security.
You get a recovery plan
A short written plan: if X fails, here is what we restore, here is how long it takes, here is who to call. When something goes wrong, nobody is improvising.
Who this is for
Any business whose files are the business. For a law firm that is case files, for an accountant it is client financials, for a studio it is years of project work. If losing a week of data would be a crisis, or if your current backup is an external drive someone plugs in occasionally, this is the service to fix first.
What happens without real backups
Ransomware encrypts everything and the attacker sets the price. A drive dies and takes ten years of work with it. Someone deletes a folder and nobody notices for a month, long after the trash was emptied. Businesses close over this, and the painful part is that the fix costs a small fraction of a single incident. This is the cheapest insurance in IT.
Common questions
How often should our data be backed up?
For most businesses, at least daily, and continuously for critical files. The real question is how much work you can afford to redo. If losing a day of work is unacceptable, we back up more often than daily.
Do backups protect against ransomware?
Only if they are set up for it. Ransomware actively looks for connected backups and encrypts them too. We keep an isolated, versioned copy that an infection on your network cannot touch. That copy is what saves you.
How fast can we get back up after a disaster?
Individual files come back in minutes. A full machine or server restore typically takes hours, not days. We agree on a recovery time target upfront so you know exactly what to expect before anything ever happens.
We use Dropbox and Google Drive. Is that not a backup?
Not by itself. Sync services copy mistakes and encryption instantly to the cloud, and deleted files eventually purge. They are great for working, but you need versioned, isolated backup behind them.
What does backup and recovery cost?
It scales with how much data you have, but for most small offices it is a modest monthly amount. Compare it to the cost of one day fully stopped, or one ransomware payment, and it is not a hard decision.
When did someone last test your backups?
If you cannot answer that, book a free consultation. We will check what you have, test whether it restores, and tell you exactly where the gaps are.
Book your free consultation →Or call (917) 524-9573 or email info@helloitgroup.com